Activating and deactivating a license

NVivo 12 Mac

In this topic


Enter and activate a license and setup user profile from a workstation

You need to activate your license key—this is a simple and secure process that ensures valid licenses are used to operate the software.

Each instance of NVivo needs to be activated, so if you are installing NVivo in an onsite laboratory or across a network, activation is required from each workstation.

You will have received a license key when you purchased the product. For more information about license keys, refer to Understand licensing for NVivo.

You can carry out all, some or none of the steps below on behalf of the user. For example, you could enter the license key for the user and leave the license activation and user profile for the user to fill in later.

To enter and activate a license key:

  1. Start NVivo.

  2. Accept the license agreement, if prompted.

  3. In the Welcome to NVivo 12 Mac dialog, enter the license key, and then click Next.

  4. In the License Activation dialog, enter your details. Fields marked with an (*) must be completed.

  5. Click Activate.

  6. On the NVivo - User Profile dialog, you are prompted to enter the user's name and initials.

  7. Click Continue.



Top of Page

Deactivating a license from a workstation

You can deactivate the NVivo license on a particular computer. For example, if a user gets a new computer, they should deactivate the NVivo license on the old computer, before installing and activating NVivo on the new computer.

To deactivate NVivo via the Internet:

  1. Ensure that you are connected to the Internet.

  2. If you have an NVivo project open, you must close it before you can deactivate the license—on the menu bar, choose File > Close.

  3. On the menu bar, choose NVivo > Licensing > Deactivate.

  4. Click Yes to confirm.

NVivo deactivates the license and displays a message confirming that the license has been deactivated.

NOTE  You can also perform an unattended deactivation of a license.  

Top of Page