Extending a license

NVivo 10 Windows

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About license extensions

Enterprise licenses (formerly known as site licenses) enable multiple users in your organization to work with NVivo for a period of time. Each enterprise license has a license key that needs to be entered and activated for each NVivo installation. It is important that the license key is activated on all the installations of NVivo as soon as possible.

Once an enterprise license is renewed, your organization will receive a new license key that you use to extend the existing license.

You cannot extend a license that has not been activated. If a license expires before it is activated, you must replace the license key.

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Extending an existing license via the software

You can extend a license as long as the existing license has already been activated on the computer.

To extend a license before it expires:

  1. Click the File tab, point to Help, and then click Extend License.

NOTE  To extend an activated license that has already expired, enter the new license key in the screen which is presented when you try to open the software.

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Extending a license via the command line

You can extend an activated license using the command line. Once you extend a license with a new key, you also need to activate the new key.

  1. Extend the license key using the following command:

nvivo -e <license key>

  1. Activate the license using the following command:

nvivo -a <activation filename> [-u <username> [-p <password>] [-d <domain>]]


  • Enter the license key in the following format: xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

  • If your organization's proxy server requires your activation request to be authenticated, you may optionally specify a username, password and/or domain. This information is not retained by QSR.

  • Angle brackets <  > indicate that the enclosed element is mandatory. You need to replace the text within the angle brackets with relevant information. Do not type the angle brackets themselves in the command line.

  • Square brackets [  ] indicate that the enclosed element is optional. Do not type the square brackets themselves in the command line.

Activation file format

Copy the text below into Notepad, set the values within the tags, and then save as an .xml file. Ensure that you save it with UTF-8 encoding.

<?xml version="1.0" encoding="utf-8" standalone="yes"?>





    <Email>[email protected]</Email>



    <JobTitle>Your Job Title</JobTitle>

    <Industry>Your Industry</Industry>

    <Department>Your Department</Department>

    <Organization>Your Organization</Organization>






You can also download a zip file containing the sample activation file. Extract the file and then open it in your text editor.

NOTE  You must observe the following rules, or the activation will fail:

  • Fields in bold are mandatory.

  • You must use a valid email address.

  • You must use abbreviations for the following countries:

  • For United States of America, use USA

  • For United Kingdom, use UK

  • For all other countries, capitalize the first letter of each word—for example, 'Mexico' or 'New Zealand'. Refer to the list of accepted country names for the specific format and spelling for your country name.

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