Replacing a license
NVivo 11 Mac
In this topic
Overview
If your site has been issued multiple NVivo license keys and you encounter problems activating a particular license key—for example, if a license key has expired or has been activated too many times—then, you can use a different license key instead.
IMPORTANT Replacing a license key is only intended for situations where you have problems activating a license key. If you want to extend a license key that is already activated, refer to Extending a license.
Replacing a license via the software
You can replace an unactivated license through the software in one of two ways:
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If you are prompted to activate your license when you start NVivo—click Replace License Key, enter your new license key and then click OK.
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If you are not prompted to activate your license key when you start NVivo, then do the following:
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Choose NVivo > Licensing > Replace License.
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Enter your new license key and click Next.
Unattended replacement of a license
You can also perform an unattended license replacement.
Refer to Mass deployment (Unattended license replacement) for more information.