Before you install

NVivo Server 11 R2

This page explains what is installed when you install NVivo Server 11 R2 and provides information about unsupported configurations. We recommend you read this page before installing the software.

If you are using NVivo Server 11, refer to Before you install (NVivo Server 11).

On this page


Understand what is installed

When you install NVivo Server 11 R2, the following components are installed (if required and not already present):

  • SQL Server 2014 Standard Edition SP2

  • Microsoft .Net Framework 4.5

  • Windows Management Framework 4.0

You can install NVivo Server on a physical or virtual server device. It consists of the following software components:

  • SQL Server database instance—NVivo Server is installed with its own SQL Server database instance (QSRNVIVO9). The SQL Server database instance is created during installation.

  • NVivo Server metabase—the metabase is installed in the QSRNVIVO9 SQL Server instance. The NVivo Server metabase contains data used by NVivo Server to manage server roles and permissions, licenses and projects.

  • NVivo Service—a Microsoft Windows Communication Foundation (WCF) service. The NVivo Service runs as a Windows Service under the server’s local system account (NT AUTHORITY\System)—this account is granted the necessary database permissions at install time.

  • NVivo Server Managerthe NVivo Server Manager is a browser-based application that can be used to administer the NVivo Server which runs in Internet Information Services (IIS). Under IIS, the application is installed in the NVivo Server's web application pool. NVivo Server Manager uses Microsoft Silverlight—the first time you launch NVivo Server Manager from your web browser, follow the prompts to install the Microsoft Silverlight plug-in if required.


During the installation process for NVivo Server, you can choose to use an SSL certificate to host NVivo Server Manager. This creates a secure connection (HTTPS) between NVivo Server Manager, NVivo Server and the NVivo client. It means that all communication is encrypted, ensuring privacy and data integrity.


The following diagram shows the client-server architecture:

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Unsupported configurations

The following are not supported on the physical or virtual server hosting NVivo Server:

  • Any other installation of SQL Server, or any other SQL Server database instance

  • Installation of multiple versions of NVivo Server on the same server

  • Installation of NVivo Server on a server that is functioning as a domain controller

  • Installation of any other software that uses SQL Server

  • SQL Server database mirroring

  • SQL Server failover clustering

  • Deployment of the service and database components of NVivo Server to separate machines

  • Customization of the SQL Server instance, the NVivo Server metabase, NVivo Service or NVivo Server Manager settings

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Understand the network configuration required for Active Directory authentication

Active Directory authentication is supported as part of standard installation on a single domain. NVivo Server and the user accounts that will authenticate with NVivo should be on the same domain.

If you have custom requirements that differ to the standard installation, please contact QSR International Support to discuss further options.

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Understand where files are installed

The NVivo Server application and database files are installed to:

  • C:\Program Files (x86)\QSR\NVivo Server 11

  • C:\ProgramData\QSR\NVivo Server 11

NVivo Server projects are stored in the following location (you can modify this location after installation):

  • C:\Program Files\Microsoft SQL Server\MSSQL12.QSRNVIVO9\MSSQL\DATA

    Note: This location may be different depending on whether you've upgraded from NVivo Server 11 rather than doing a fresh install.

Configure the firewall for NVivo Server

Firewalls can block communication channels. There are some ports and applications that must not be blocked for NVivo Server to function correctly. For more information, see Configure the environment for NVivo Server compatibility for firewall port requirements.

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