Standard installation

NVivo 12 Windows

This topic describes how to install NVivo 12 Windows using the installation wizard (standard installation) and how to enter and activate a license. Refer to Deployment models for information about other ways to deploy NVivo.

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Install NVivo 12 Windows

You must have administrator permissions for the computer on which you are installing NVivo. If you are running a 64-bit version of Windows 7 or later, you will have the option of installing a 32-bit or 64-bit version of NVivo 12 Windows.

Follow these steps to install NVivo using the wizard:

  1. Locate and double-click the NVivo file that you downloaded—the installation process starts automatically. Alternatively, insert the NVivo 12 Windows USB flash drive—in the root folder double-click NVivo 12 Windows (32 bit).exe or NVivo 12 Windows (64 bit).exe

  1. Follow the prompts to:

  • Select a language for the NVivo user interface (if prompted).

  • Install any prerequisite components. You may be asked to restart your computer—on restart the installation will continue automatically.

  • Accept the license agreement.

  • Confirm the location of NVivo program files and choose to include an NVivo icon on your desktop.

  • Choose the supplementary add-ons that you want to install. NCapture is a browser extension that allows you to gather material from the web.

  1. Click Install and the installation confirmation is displayed.

  2. Click Finish.

NOTE  If users work with audio and video files, you may need to install additional codecs—for more information, refer to the NVivo 12 Help.

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Enter and activate a license and choose user preferences

You need to activate your NVivo 12 Windows license—this is a simple and secure process that ensures valid licenses are used to operate the software.

Each instance of NVivo needs to be activated, so if you are installing NVivo in an onsite laboratory or across a network, activation is required from each workstation.

You can carry out all, some, or none of the steps below on behalf of the user. For example, you could enter the license key for the user and leave the license activation and user profile for the user to fill in later.

To enter and activate a license:

  1. Start NVivo.
  2. On the Welcome to NVivo 12 dialog box, choose to trial the software or enter your license key, and then click OK.

  3. On the License Activation dialog box, enter your details. Fields marked with an asterisk (*) must be completed.

  4. Click Activate.

  5. On the User Profile dialog box, you are prompted to set up the default NVivo user profile:

  • Enter the user's name for their user profile—by default it is set to their Windows user account name.

  • Enter the user's initials—these will be used to identify any work that they do in a project.

  1. Click OK. 


  • Participation in the Customer Experience Improvement Program can help QSR International to improve the features, quality and performance of NVivo.

  • If the user does not have an Internet connection, they can send an activation request to QSR by email, mail, fax or phone. For more information, refer to the NVivo Help.

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Deactivating NVivo 12 Windows

You can deactivate the NVivo license on a particular computer. For example, if a user gets a new computer, they should deactivate the NVivo license on the old computer, before installing and activating NVivo on the new computer.

To deactivate NVivo via the Internet:

  1. Ensure that you are connected to the Internet.

  2. If you have an NVivo project open, you must close it before you can deactivate the license—click File, and then click Close.

  3. Click File, click Help, click Manage License, and then click Deactivate License.

  4. Click Yes to confirm.

NVivo deactivates the license and displays a message confirming that the license has been deactivated.

  1. Click OK.

The NVivo application automatically closes.

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Uninstalling NVivo 12 Windows

Before you uninstall NVivo, you need to deactivate it.

You can uninstall NVivo 12 Windows through Control Panel using Uninstall a program.

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Removing prerequisite components

NVivo relies on a number of other components to run, and if they are not already present when you install the software using the setup wizard, NVivo will install them for you. However, when NVivo is uninstalled, these components remain on the workstation.

These components can be removed individually from the Control Panel using Uninstall a program.

You should only uninstall them if you are certain that they are not utilized by other programs on your computer.

The components to be removed, in order, are:

  • Microsoft SQL Server Express LocalDB 2014
  • Microsoft Visual C++ 2010 SP1 Redistributable Package
  • Microsoft Visual C++ 2012 Update 4 Redistributable Package
  • Microsoft .NET Framework 4.6.2

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Removing supplementary add-ons

If any supplementary add-ons were also installed, you must remove them separately. Refer to the following topics for more information:

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